Itil Service Lifecycle (Official Introduction)

Ogc

Paperback. Stationery Office Books 2007-05-30.
ISBN: 0113310617 / 0-11-331061-7
EAN: 9780113310616

A good all round overview

(Rating 4 of 5)
» Mr. M. A. Rana

ITIL Service Lifecycle official introduction, does exactly what it says on the tin. It provides the right level of introduction to ITIL v3. For those who are driven by service management this is a must have. Overall, yes. "Fit for Purpose", meets its objective. I found both useful and informative. This is definitely not a substitue..but a good addition.

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